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Customer Service Representative of the Year

Award Regulations


The Customer Service Representative of the Year Award was created to recognize one supplier customer service representative who regularly goes the extra mile to serve his or her customers.

Nomination Guidelines

To be eligible for this award, a supplier customer service representative must currently be employed by a supplier member and must have been employed by that company for at least 3 years. Nominees must currently be a a telephone representative with at least 1 year experience in that position and must be involved in processing orders. Retailer or supplier members may nominate someone for this award, but supplier members cannot nominate their own employees.

Judging Process

Although multiple nominations can be submitted for each representative, only one nomination is required to ensure eligibility for the award. The Awards Committee will score all entrants and select a winner.

The award recipient will be announced at the 2022 International Awards & Personalization Expo in Las Vegas. The winner will receive a Gold Obelisk and a profile in Insights magazine.

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Awards and Personalization Association

The Awards and Personalization Association is the organization for retailers and suppliers of personalized and customized items. By providing education, meetings, and access to a vibrant network of professionals, the Awards and Personalization Association is the one place to ensure the growth of your talent, your business, and your professional community.

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